
The following is a list of the most common error codes for Ricoh, Gestetner, Lanier, and Savin products. If you have an older copier and have updated to Windows 10, there are issues with Windows 10 printing and scanning we can help you with.
Use Ctrl F, or Edit > “Find On This Page”, and enter the error code you are looking. Your error code will be highlighted in Yellow. You can also click on Next to jump to the next occurrence of that error code. Toward the bottom are Printer Controller Error Codes and Ricoh 3813 Copier Error Codes.
Once you know what the error is relating to, you can see if there is an obvious fix for the problem part. If you have errors you can’t fix, call my cell at (858) 231-5188, call our service department at (858) 271-9188, or see our contact page. You can also provide excellent repair service
Sometimes you just need to bit the bullet and get a new, or one of our refurbished units to lease or buy.
U1
Right side open
U2
No key counter
U4
Sorter not latched or closed
U6
Developer unit not in place
E11
Exposure lamp problem
E12
Exposure lamp problem
E13
Zero cross, main board or power supply
E-14
Zero cross, main board or power supply
E-21
Scan home problem
E-22
Scan home problem
E-28
Lens home problem, sensor
E-29
Lens home problem
E2A
4th and 5th mirror home problem
E2B
4th and 5th mirror home problem, Fuse 2 on AC/DC board
E40
Open thermistor
E42
Bad transfer corona or HVT
E52
Low fuser temperature
E53
High fuser temperature
E54
Fuser lamp on too long
E55
Fuser thermistor open
E96
Bad main power switch
Auto image density LED or manual id LED flashing. Toner density problem.

