Technology and equipment suppliers are everywhere, and most claim to provide better solutions than the rest. How can you tell which one is the best for your company’s requirements? Check out our five tips for helping to narrow down the list.
1. Do they provide after-sale support?
Your multifunction system purchase isn’t a good deal if the vendor can’t provide after-sale support. A big-box office supply store may be able to offer a low price, but they won’t have a team of industry-trained technicians available to service your device.
2. Can they provide references?
Any company can say great things about themselves, but the real proof is in what others have to say about them. Ask for verifiable, local references and testimonials. If the company you’re considering is hesitant or unable to provide references, you’ll want to take your business elsewhere.
3. Who are their tech partners?
Industry-leading technology manufacturers develop the best in document solutions, multifunction systems, laser printers, and scanners. By choosing a vendor with the backing of major manufacturers like Ricoh and Xerox , you’ll know you’re getting solutions you can depend upon.
4. What kind of document solutions and services do they provide?
You need more than just copiers to keep your business processes running smoothly. Technology vendors who also provide managed services and document management have the unique ability to tie your equipment and your workflows together, bringing improved productivity and savings across your organization. Look for managed print services and advanced document solutions like workflow optimization and cloud services for a holistic approach to your business processes.
5. How will you benefit?
An excellent technology equipment and services provider can outline the benefits you’ll receive from a partnership with them. Look for advantages like reduced operating expenses, improved business processes and workflows, enhanced document security, and more.
