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In a fast-paced office environment, having a reliable copier can make all the difference. Ricoh copiers are known for their advanced features, durability, and efficiency—but like any powerful tool, they work best when you know how to use them properly. Whether you’re a beginner or someone who uses Ricoh copiers regularly, these essential tips will help you print smarter and smoother every day. 1. Understand the Control Panel The Ricoh interface might look overwhelming at first, but it’s actually quite user-friendly. Spend a few minutes familiarizing yourself with the touch screen, main menu options, and frequently used settings. Icons for copying, scanning, faxing, and printing are clearly labeled. Once you’re familiar with the layout, navigating tasks becomes much faster. 2. Use Presets for Common Jobs If you often print documents with the same settings—like double-sided, black & white, or stapled—save those preferences as a preset. This saves time and reduces the chance of making mistakes every time you print. Presets are especially useful for repeated office tasks like printing invoices or reports. 3. Keep the Machine Clean and Maintained Dust and paper debris can cause jams and reduce print quality. Regularly clean the paper feed area, scanner glass, and exterior. Ricoh machines also have built-in maintenance alerts to notify you when it’s time to replace toner or clean parts—don’t ignore these! A clean machine works better and lasts longer. 4. Reduce Paper Jams with Proper Loading Always load paper correctly, following the arrows in the tray. Make sure the guides are snug against the paper without bending it. Avoid mixing paper types or sizes in one tray. Also, fan the stack of paper before inserting to prevent sheets from sticking together. 5. Take Advantage of Advanced Features Ricoh copiers offer a range of features like scan-to-email, scan-to-folder, ID card copy, booklet printing, and more. Learning how to use these can significantly boost productivity. For example, scanning directly to email reduces the need for physical copies and saves time when sharing documents. 6. Use Energy-Saving Modes Ricoh copiers come with eco-friendly settings like Sleep Mode and Auto-Off. Enable these features to save electricity when the machine is idle. Not only is this good for the environment, but it also extends the life of your copier. 7. Update Firmware Regularly Firmware updates improve performance, security, and compatibility with new systems. Check with your IT department or Ricoh support team to ensure your copier stays updated. It’s a small step that can prevent a lot of future issues. Final Thoughts Mastering your Ricoh copier doesn’t require technical expertise—just a bit of practice and awareness. By using the features wisely and taking care of the machine, you’ll reduce downtime, cut costs, and improve overall workflow. A well-handled Ricoh isn’t just a printer—it becomes your office’s productivity partner.

KUALA LUMPUR, April 17 – In today’s increasingly competitive office printing market, Ricoh continues to make its mark with cutting-edge technology and outstanding customer service. Despite strong competition from brands like Canon, HP, Xerox, and Brother, Ricoh remains a top player in the industry, known for delivering reliable, innovative, and sustainable solutions. Ricoh’s multifunction printers (MFPs) offer a comprehensive range of features—including printing, scanning, copying, and faxing—all in one device. However, what truly distinguishes Ricoh from its competitors is its commitment to customized technology, user-friendly design, and environmental sustainability. One of Ricoh’s standout features is the Smart Operation Panel, a touchscreen interface that provides a more intuitive user experience. This panel supports direct access to cloud platforms such as Google Drive and Dropbox, streamlining digital document workflows and enabling mobile work environments. Data security is another area where Ricoh shines. With built-in security features, Ricoh devices help protect sensitive information from unauthorized access, a vital consideration for businesses in the digital age. For environmentally conscious users, Ricoh offers various green initiatives, including toner recycling programs, recyclable materials in their devices, and energy-efficient machines. These efforts make Ricoh a top choice for companies that prioritize corporate social responsibility (CSR). A representative from Ricoh Malaysia stated, “We don’t just sell printers—we provide tailored solutions designed to boost workplace efficiency and meet real operational needs, whether in corporate offices, schools, or government departments.” Compared to its competitors, Ricoh also excels in after-sales support, offering a wide network of service centers and trained technicians to ensure fast and effective problem-solving, minimizing disruption to business operations. With continuous innovation, a strong focus on sustainability, and an unwavering dedication to customer satisfaction, Ricoh is well-positioned to remain a trusted leader in office printing solutions both in Malaysia and globally.

Ricoh multifunction printers (MFPs) are powerful tools that can do more than just print—they also allow you to scan documents directly to email. This feature is especially useful in offices where digital documentation and quick communication are essential. In this guide, we’ll walk you through the simple steps to set up and use the Scan to Email function on a Ricoh MFP. What You Need Before You Start Before scanning to email, make sure the following is ready: The printer is connected to the network (LAN or Wi-Fi). SMTP (email sending) settings are configured on the printer. You know your email server details (SMTP server, port, authentication, etc.). You have access to the printer’s admin settings. Step 1: Access the Admin Settings On the Ricoh touch screen, press the Home button. Select User Tools or System Settings. Choose Administrator Tools (you may need a login password). Step 2: Configure SMTP Server Settings Go to Email Settings or SMTP Settings. Enter the following details: SMTP Server Address (e.g., smtp.gmail.com) Port Number (e.g., 587 for TLS, 465 for SSL) Authentication Method (enable SMTP authentication if needed) Email Address (the default sender email) Login Credentials (if your email server requires login) Enable SSL/TLS if required by your email service provider. Save the settings and exit. Tip: If you’re using Gmail, you may need to enable “Less secure app access” or create an “App Password” from your Google Account. Step 3: Register Email Addresses (Optional) You can register frequently used email addresses in the address book: Go to Address Book Management. Add a new contact with a name and email address. Save the contact for easy selection during scanning. Step 4: Start Scanning to Email Place your document on the scanner glass or in the document feeder. Press the Scanner or Scan button on the home screen. Choose Scan to Email as the destination. Select the recipient: Choose from the address book, or Manually enter the email address. Adjust scan settings if needed (resolution, file type, color). Press Start to begin scanning. Step 5: Confirm Email Is Sent Once scanning is complete, the printer will send the scanned file to the selected email address. You may see a confirmation on the screen. If there’s an error, double-check the SMTP settings and network connection. Final Tips Make sure your firewall or antivirus isn’t blocking outgoing email from the printer. Keep your SMTP credentials updated if your email provider changes settings. You can scan in different formats like PDF, JPEG, or TIFF depending on your needs. By using the Scan to Email function on your Ricoh MFP, you can streamline your document handling and send important files quickly without needing a computer. This feature is a game-changer for busy offices that rely on fast digital communication. 1. Paper Jam Problem: One of the most common printer issues is a paper jam. It can be caused by misaligned paper, worn rollers, or using paper that doesn’t meet the printer’s specifications. Solution: Gently open the printer covers and trays. Follow the printer’s display instructions to locate and remove jammed paper. Ensure paper is properly loaded, not wrinkled, and within the recommended weight range. Clean the feed rollers if jams occur frequently. 2. Poor Print Quality (Faded, Streaky, or Blurry Prints) Problem: Prints come out with streaks, faded text, or smudges. Solution: Check toner levels and replace low or empty cartridges. Run the internal cleaning or calibration function from the printer menu. Make sure you are using the correct paper type for your print job. Inspect the drum unit or fuser for wear or damage. 3. Printer Not Responding or Offline Problem: The printer is not showing up on the network or isn’t responding to print jobs. Solution: Make sure the printer is powered on and connected to the network (via Ethernet or Wi-Fi). Check for any error messages on the printer screen. Restart the printer and your computer. Verify the correct printer driver is installed and up-to-date. On Windows, go to “Devices and Printers,” right-click the Ricoh printer, and ensure it’s set as default and not paused/offline. 4. Slow Printing Problem: Documents take too long to print. Solution: Reduce print resolution if high-quality printing is not needed. Avoid printing large image-heavy documents in standard mode. Check for network issues that may be slowing communication. Ensure the printer’s memory (RAM) isn’t overloaded — restart the device if necessary. 5. Scan to Email or Network Fails Problem: Scan to email or folder function isn’t working. Solution: Check the SMTP settings for scan-to-email: verify server address, port, authentication, and SSL/TLS settings. For scan-to-folder, confirm the shared folder’s path is correct and the printer has proper permissions to access it. Test the connection by scanning to another email or device. Ensure firewall or antivirus software isn’t blocking the connection. 6. Toner Cartridge Not Recognized Problem: After installing a new toner, the printer says it’s missing or not recognized. Solution: Reinstall the toner and make sure it’s seated properly. Use genuine Ricoh toner to avoid compatibility issues. Restart the printer after installation. If the issue persists, check for firmware updates. Final Tips: Always keep your Ricoh printer’s firmware up to date. Clean the machine regularly and use recommended supplies. Refer to the printer’s user manual or Ricoh’s support site for model-specific troubleshooting. Conclusion By understanding these common Ricoh printer problems and their solutions, you can minimize downtime and keep your workflow running smoothly. Most issues can be fixed with a few simple steps — and when in doubt, Ricoh’s support and documentation are always good resources to turn to.

Ricoh printers are known for their reliability, but like any machine, they can sometimes run into issues. Whether you’re in a busy office or supporting users as part of IT, knowing how to quickly identify and solve common problems can save time and keep productivity flowing. This guide will walk you through some of the most frequent Ricoh printer issues and how to troubleshoot them effectively. 1. Paper Jam Problem: One of the most common printer issues is a paper jam. It can be caused by misaligned paper, worn rollers, or using paper that doesn’t meet the printer’s specifications. Solution: Gently open the printer covers and trays. Follow the printer’s display instructions to locate and remove jammed paper. Ensure paper is properly loaded, not wrinkled, and within the recommended weight range. Clean the feed rollers if jams occur frequently. 2. Poor Print Quality (Faded, Streaky, or Blurry Prints) Problem: Prints come out with streaks, faded text, or smudges. Solution: Check toner levels and replace low or empty cartridges. Run the internal cleaning or calibration function from the printer menu. Make sure you are using the correct paper type for your print job. Inspect the drum unit or fuser for wear or damage. 3. Printer Not Responding or Offline Problem: The printer is not showing up on the network or isn’t responding to print jobs. Solution: Make sure the printer is powered on and connected to the network (via Ethernet or Wi-Fi). Check for any error messages on the printer screen. Restart the printer and your computer. Verify the correct printer driver is installed and up-to-date. On Windows, go to “Devices and Printers,” right-click the Ricoh printer, and ensure it’s set as default and not paused/offline. 4. Slow Printing Problem: Documents take too long to print. Solution: Reduce print resolution if high-quality printing is not needed. Avoid printing large image-heavy documents in standard mode. Check for network issues that may be slowing communication. Ensure the printer’s memory (RAM) isn’t overloaded — restart the device if necessary. 5. Scan to Email or Network Fails Problem: Scan to email or folder function isn’t working. Solution: Check the SMTP settings for scan-to-email: verify server address, port, authentication, and SSL/TLS settings. For scan-to-folder, confirm the shared folder’s path is correct and the printer has proper permissions to access it. Test the connection by scanning to another email or device. Ensure firewall or antivirus software isn’t blocking the connection. 6. Toner Cartridge Not Recognized Problem: After installing a new toner, the printer says it’s missing or not recognized. Solution: Reinstall the toner and make sure it’s seated properly. Use genuine Ricoh toner to avoid compatibility issues. Restart the printer after installation. If the issue persists, check for firmware updates. Final Tips: Always keep your Ricoh printer’s firmware up to date. Clean the machine regularly and use recommended supplies. Refer to the printer’s user manual or Ricoh’s support site for model-specific troubleshooting. Conclusion By understanding these common Ricoh printer problems and their solutions, you can minimize downtime and keep your workflow running smoothly. Most issues can be fixed with a few simple steps — and when in doubt, Ricoh’s support and documentation are always good resources to turn to.

Ricoh printers are known for their reliability, but like any machine, they can sometimes run into issues. Whether you’re in a busy office or supporting users as part of IT, knowing how to quickly identify and solve common problems can save time and keep productivity flowing. This guide will walk you through some of the most frequent Ricoh printer issues and how to troubleshoot them effectively. 1. Paper Jam Problem: One of the most common printer issues is a paper jam. It can be caused by misaligned paper, worn rollers, or using paper that doesn’t meet the printer’s specifications. Solution: Gently open the printer covers and trays. Follow the printer’s display instructions to locate and remove jammed paper. Ensure paper is properly loaded, not wrinkled, and within the recommended weight range. Clean the feed rollers if jams occur frequently. 2. Poor Print Quality (Faded, Streaky, or Blurry Prints) Problem: Prints come out with streaks, faded text, or smudges. Solution: Check toner levels and replace low or empty cartridges. Run the internal cleaning or calibration function from the printer menu. Make sure you are using the correct paper type for your print job. Inspect the drum unit or fuser for wear or damage. 3. Printer Not Responding or Offline Problem: The printer is not showing up on the network or isn’t responding to print jobs. Solution: Make sure the printer is powered on and connected to the network (via Ethernet or Wi-Fi). Check for any error messages on the printer screen. Restart the printer and your computer. Verify the correct printer driver is installed and up-to-date. On Windows, go to “Devices and Printers,” right-click the Ricoh printer, and ensure it’s set as default and not paused/offline. 4. Slow Printing Problem: Documents take too long to print. Solution: Reduce print resolution if high-quality printing is not needed. Avoid printing large image-heavy documents in standard mode. Check for network issues that may be slowing communication. Ensure the printer’s memory (RAM) isn’t overloaded — restart the device if necessary. 5. Scan to Email or Network Fails Problem: Scan to email or folder function isn’t working. Solution: Check the SMTP settings for scan-to-email: verify server address, port, authentication, and SSL/TLS settings. For scan-to-folder, confirm the shared folder’s path is correct and the printer has proper permissions to access it. Test the connection by scanning to another email or device. Ensure firewall or antivirus software isn’t blocking the connection. 6. Toner Cartridge Not Recognized Problem: After installing a new toner, the printer says it’s missing or not recognized. Solution: Reinstall the toner and make sure it’s seated properly. Use genuine Ricoh toner to avoid compatibility issues. Restart the printer after installation. If the issue persists, check for firmware updates. Final Tips: Always keep your Ricoh printer’s firmware up to date. Clean the machine regularly and use recommended supplies. Refer to the printer’s user manual or Ricoh’s support site for model-specific troubleshooting. Conclusion By understanding these common Ricoh printer problems and their solutions, you can minimize downtime and keep your workflow running smoothly. Most issues can be fixed with a few simple steps — and when in doubt, Ricoh’s support and documentation are always good resources to turn to.

For decades, Ricoh has been known as a global leader in printing and imaging solutions. But today, the company is making headlines for something much bigger: its role as a digital transformation enabler. As organizations race to adapt to new technologies and evolving work models, Ricoh is guiding them from paper-based processes to intelligent, connected platforms. This is more than just a shift in tools—it’s a fundamental transformation of how work gets done. And Ricoh is helping businesses every step of the way. The Paper Era: Ricoh’s Strong Foundation Ricoh earned its global reputation by delivering reliable, high-performance printing and copying solutions. Its devices became staples in offices around the world—helping businesses manage documents, streamline operations, and communicate more effectively. But Ricoh saw early on that the future wouldn’t be built on paper alone. As digital workflows began to replace physical files, Ricoh started evolving—transforming itself from a hardware manufacturer into a technology and services provider. Bridging the Physical and Digital Today, Ricoh is focused on helping businesses move from traditional, paper-heavy processes to smart, integrated digital platforms. This means: Digitizing Documents: Scanning and converting physical paperwork into secure, searchable digital files. Automating Workflows: Using AI and automation to streamline tasks like approvals, invoicing, and HR processing. Cloud Integration: Allowing employees to access documents and collaborate from anywhere, at any time. Smart Devices: Offering multifunctional printers that connect directly to the cloud, support mobile access, and serve as hubs for digital information flow. Rather than abandoning paper, Ricoh integrates it into broader digital ecosystems—bridging the gap between physical and digital with ease and intelligence. Platform-Driven Productivity At the core of Ricoh’s transformation strategy is the move from standalone devices to platform-based solutions. Through services like Ricoh Smart Integration, businesses can connect their office devices to leading cloud applications such as Microsoft 365, Google Workspace, Box, and Dropbox. This creates a seamless digital experience where printing, scanning, storing, and sharing are part of one fluid, automated workflow. No more siloed systems—just a smart, connected platform that supports how modern businesses operate. Tailored Solutions for Every Industry One size does not fit all in digital transformation, and Ricoh knows this well. Its platform approach is adaptable, offering industry-specific solutions for: Healthcare: Secure patient data management and automated records handling Education: Digital classroom workflows and smart campus printing Legal: Document digitization, case file management, and compliance tracking Finance: Streamlined client onboarding, data security, and audit readiness Ricoh works closely with organizations to understand their pain points and deliver tailored solutions that create real value. Security and Compliance at Every Step As digital transformation accelerates, data security becomes more critical than ever. Ricoh embeds enterprise-grade security into every layer of its platform offerings. This includes: Encrypted document transmission Role-based access controls Secure print release Compliance support for regulations like GDPR and HIPAA By prioritizing security, Ricoh ensures that the move to digital is both safe and sustainable. Empowering a Smarter Way to Work The shift from paper to platform isn’t just about technology—it’s about enabling a smarter, more flexible way to work. Ricoh empowers teams to collaborate remotely, automate repetitive tasks, and focus more on innovation and growth. Whether it’s helping a small business reduce operational bottlenecks or supporting a global enterprise through a full digital overhaul, Ricoh brings the tools, expertise, and vision to help businesses succeed in the digital age. Final Thoughts Ricoh’s journey from paper to platform mirrors the evolution of work itself. With a firm grasp of traditional business needs and a sharp eye on the future, Ricoh continues to be a trusted partner in digital transformation. As organizations look for smarter ways to work, collaborate, and grow, Ricoh is helping lead the way—turning yesterday’s documents into today’s digital workflows and tomorrow’s competitive advantage. Through innovation, sustainability, and human-centric solutions, Ricoh is helping businesses around the world reimagine what the workplace can and should be. Beyond the Office: Meeting People Where They Work Today’s workforce is no longer tethered to a single location. Employees expect to move fluidly between office, home, and remote sites—all while staying connected, productive, and secure. Ricoh addresses this with a range of smart workplace solutions designed to support modern workstyles. From cloud-based collaboration tools and unified communications to secure mobile printing and digital document workflows, Ricoh ensures that people can work seamlessly—anytime, anywhere. Creating Connected, Intelligent Workspaces Ricoh’s workplace transformation strategy revolves around intelligent workspaces—where technology, people, and processes work in harmony. Their offerings include: Interactive Whiteboards & Video Conferencing: Making meetings more engaging and inclusive across geographies. Digital Document Management: Reducing paperwork and simplifying access to critical information. Smart Devices & Printers: Integrating AI and cloud connectivity for real-time collaboration and document handling. IT and Managed Services: Helping businesses stay secure, agile, and efficient. These technologies are built to scale, making them suitable for small businesses and large enterprises alike. Putting People First Ricoh’s approach to innovation is rooted in human-centered design. The goal isn’t just to digitize the workplace—it’s to make it more productive, more inclusive, and more fulfilling for the people within it. Whether it’s automating tedious workflows, enabling better communication, or enhancing the employee experience, Ricoh focuses on solutions that reduce friction and elevate human potential. A Leader in Sustainable Work Environments Ricoh also understands that the future of work must be sustainable. Through initiatives like carbon-neutral printing, energy-efficient devices, and toner recycling programs, Ricoh is empowering companies to reduce their environmental impact while embracing digital tools. Sustainability isn’t an afterthought—it’s built into the design of every product and service Ricoh offers. The company’s alignment with global climate goals makes it a trusted partner for businesses striving to meet ESG targets. Guiding Businesses Through Change Change can be challenging—but Ricoh helps make it manageable. With deep expertise in digital transformation, Ricoh provides tailored consulting, implementation, and support services to ensure a smooth shift toward the workplace of tomorrow. By aligning technology with business goals, Ricoh delivers measurable outcomes: improved efficiency, lower costs, better employee engagement, and greater resilience in the

The workplace is undergoing one of the most significant transformations in modern history. Hybrid work, digital collaboration, and the need for flexible, connected environments are redefining how and where work gets done. At the forefront of this change is Ricoh—a company that has evolved from a leader in office equipment to a visionary in smart workplace technology. Through innovation, sustainability, and human-centric solutions, Ricoh is helping businesses around the world reimagine what the workplace can and should be. Beyond the Office: Meeting People Where They Work Today’s workforce is no longer tethered to a single location. Employees expect to move fluidly between office, home, and remote sites—all while staying connected, productive, and secure. Ricoh addresses this with a range of smart workplace solutions designed to support modern workstyles. From cloud-based collaboration tools and unified communications to secure mobile printing and digital document workflows, Ricoh ensures that people can work seamlessly—anytime, anywhere. Creating Connected, Intelligent Workspaces Ricoh’s workplace transformation strategy revolves around intelligent workspaces—where technology, people, and processes work in harmony. Their offerings include: Interactive Whiteboards & Video Conferencing: Making meetings more engaging and inclusive across geographies. Digital Document Management: Reducing paperwork and simplifying access to critical information. Smart Devices & Printers: Integrating AI and cloud connectivity for real-time collaboration and document handling. IT and Managed Services: Helping businesses stay secure, agile, and efficient. These technologies are built to scale, making them suitable for small businesses and large enterprises alike. Putting People First Ricoh’s approach to innovation is rooted in human-centered design. The goal isn’t just to digitize the workplace—it’s to make it more productive, more inclusive, and more fulfilling for the people within it. Whether it’s automating tedious workflows, enabling better communication, or enhancing the employee experience, Ricoh focuses on solutions that reduce friction and elevate human potential. A Leader in Sustainable Work Environments Ricoh also understands that the future of work must be sustainable. Through initiatives like carbon-neutral printing, energy-efficient devices, and toner recycling programs, Ricoh is empowering companies to reduce their environmental impact while embracing digital tools. Sustainability isn’t an afterthought—it’s built into the design of every product and service Ricoh offers. The company’s alignment with global climate goals makes it a trusted partner for businesses striving to meet ESG targets. Guiding Businesses Through Change Change can be challenging—but Ricoh helps make it manageable. With deep expertise in digital transformation, Ricoh provides tailored consulting, implementation, and support services to ensure a smooth shift toward the workplace of tomorrow. By aligning technology with business goals, Ricoh delivers measurable outcomes: improved efficiency, lower costs, better employee engagement, and greater resilience in the face of change. Final Thoughts The workplace isn’t just evolving—it’s being reimagined. And Ricoh is helping lead that transformation with forward-thinking technology, human-centric innovation, and a clear commitment to sustainability. As businesses around the world prepare for what’s next, Ricoh continues to ask the right questions—and provide the right answers—for a future of work that’s smarter, more connected, and built around people.

In today’s digital-first world, information moves faster than ever—and businesses that can’t keep up risk falling behind. Managing documents manually is no longer sustainable for companies aiming to be agile, productive, and competitive. That’s why intelligent document management has become essential—and Ricoh is leading the way with AI-powered solutions designed to transform how organizations handle information. By combining artificial intelligence with decades of expertise in workflow automation, Ricoh is helping businesses unlock new levels of efficiency, accuracy, and insight—turning everyday documents into strategic assets. The Document Dilemma Even in the age of cloud computing, many organizations still struggle with fragmented, manual document processes. Whether it’s chasing down approvals, locating contracts, or re-entering data, these inefficiencies waste time, drain resources, and increase the risk of human error. Ricoh’s AI-powered document management solutions are built to eliminate these pain points. They automate repetitive tasks, intelligently categorize and route information, and ensure that documents are accessible, secure, and searchable—no matter where teams are working. AI That Works Behind the Scenes So, how exactly does AI improve document workflows? Smart Capture & Classification: Ricoh’s solutions use optical character recognition (OCR) and machine learning to scan, read, and understand the contents of documents. Whether it’s an invoice, a form, or a contract, AI can extract key data and automatically sort or tag it for easy retrieval. Automated Workflows: AI-driven rules can trigger workflows based on document content—routing them to the right people for review, approval, or action without any manual intervention. Predictive Insights: By analyzing patterns in document usage, Ricoh’s AI tools can suggest optimizations, flag inconsistencies, and even forecast trends, enabling smarter business decisions. Natural Language Processing (NLP): Ricoh incorporates NLP to make searching through documents feel intuitive. Employees can find what they need with simple queries, rather than digging through folders or filenames. Secure and Compliant by Design Data security is critical when managing sensitive documents, and Ricoh takes it seriously. Its AI-powered platforms are built with enterprise-grade encryption, access controls, and audit trails to ensure compliance with regulations like GDPR, HIPAA, and others. AI also helps identify anomalies and unauthorized access attempts, making document workflows not only smarter but safer. Integration with Existing Tools Ricoh’s document management solutions aren’t siloed—they’re designed to integrate seamlessly with common business platforms like Microsoft 365, SharePoint, Google Workspace, and various CRM/ERP systems. This means businesses don’t have to overhaul their infrastructure to benefit from AI—they can simply enhance what’s already in place. Real Results: Time, Cost, and Productivity The impact of Ricoh’s AI-powered document management is tangible: Faster processing times through automation Lower operational costs by reducing manual labor Improved accuracy in data handling Greater visibility into business processes More time for teams to focus on high-value tasks These efficiencies translate into better customer service, faster decision-making, and ultimately, a stronger bottom line. A Smarter, More Agile Workplace As businesses navigate hybrid work models and increasing digital demands, Ricoh’s document management solutions provide a foundation for scalability and innovation. By making information easier to find, share, and act on, Ricoh empowers teams to work smarter—anytime, anywhere. Final Thoughts AI isn’t just the future of document management—it’s already here, and Ricoh is at the forefront of the transformation. Through intelligent automation, advanced analytics, and seamless integration, Ricoh is helping businesses unlock their full potential. Efficiency is no longer just about doing things faster—it’s about doing them smarter. And with Ricoh, smarter is just the beginning.

In today’s fast-paced, hybrid-first world, the way we work is changing—rapidly. Businesses are no longer confined to physical offices, and employees expect seamless collaboration, automation, and access to information from anywhere. Enter Ricoh: a global leader in workplace technology that is not just adapting to this shift but actively redefining the digital workplace experience. A Vision Beyond Printing While many know Ricoh for its legacy in printers and copiers, the company has evolved into a comprehensive provider of digital services and solutions. With decades of experience in document management and workflow automation, Ricoh is uniquely positioned to support organizations on their journey toward smarter, more agile work environments. Ricoh’s modern offerings include cloud-based collaboration platforms, managed IT services, cybersecurity, and AI-driven document solutions. These tools aim to enhance productivity, reduce operational costs, and enable a more flexible workforce. Empowering Hybrid Work Models One of Ricoh’s key focuses is enabling hybrid work environments. By integrating tools like Microsoft 365, Teams, and cloud storage with secure printing and scanning infrastructure, Ricoh creates a seamless digital ecosystem for employees—whether they’re in the office or working remotely. Their Smart Integration platform allows businesses to automate routine workflows, route documents securely, and ensure data is always accessible when and where it’s needed. This results in fewer bottlenecks, faster decision-making, and a better employee experience. Security-First Approach As the digital workplace grows, so do cybersecurity threats. Ricoh addresses this head-on with built-in security protocols across its hardware and software solutions. From secure print release and data encryption to endpoint protection and network security services, Ricoh ensures that businesses can operate with confidence in a connected world. Sustainability Meets Technology Redefining the workplace isn’t just about tech—it’s also about responsibility. Ricoh has consistently been recognized for its sustainability efforts, including carbon-neutral printing options, energy-efficient devices, and circular economy practices like toner cartridge recycling. Their approach aligns innovation with environmental stewardship, making digital transformation a greener endeavor. The Future is Human-Centric At the heart of Ricoh’s strategy is a people-first philosophy. Technology should serve people—not the other way around. Whether it’s simplifying tasks for employees, enhancing communication, or making work more meaningful, Ricoh is focused on building digital workplaces that prioritize human experience. Final Thoughts Ricoh is no longer just a printer company—it’s a digital enabler, helping businesses thrive in a new world of work. By combining smart technologies, robust security, and a commitment to sustainability, Ricoh is shaping a future where workplaces are not only more efficient but also more connected, inclusive, and resilient. A Strategic Shift Toward Digital Services Recognizing early signs of disruption in traditional office setups, Ricoh embarked on a strategic shift from being a hardware manufacturer to a digital services company. The rise of cloud computing, remote work, and workflow automation pushed the company to diversify its offerings and realign its mission around enabling digital work. Today, Ricoh provides a full spectrum of IT services, cloud solutions, document management systems, and workflow automation tools that empower businesses to operate more efficiently and flexibly. The Rise of Smart Offices So, what exactly is a smart office? A smart office integrates technology, data, and automation to create an intelligent work environment that adapts to the needs of its users. It’s about more than just cool gadgets—it’s about creating spaces that boost productivity, collaboration, and employee satisfaction. Ricoh plays a central role in building these environments. Its solutions include: Cloud-enabled printing and scanning AI-driven document management systems Collaboration platforms with video conferencing and remote access tools Smart meeting rooms with real-time booking and usage analytics IT infrastructure and cybersecurity services With this ecosystem, Ricoh is helping businesses transition from static, paper-heavy workflows to agile, digital-first operations. Cloud is the New Core At the center of Ricoh’s transformation is its cloud-first strategy. By offering Ricoh Smart Integration—a suite of cloud-based applications and connectors—users can automate everyday workflows, manage documents securely, and connect their devices to platforms like Microsoft 365, Dropbox, Salesforce, and Google Workspace. This approach allows employees to work seamlessly across locations, share data securely, and access information in real time, creating a more connected and responsive workplace. Empowering Hybrid and Remote Workforces The shift to hybrid and remote work isn’t a temporary trend—it’s a long-term shift in how we work. Ricoh recognized this early and developed solutions that support employees wherever they are. From cloud-managed printers to digital collaboration hubs and IT support services, Ricoh ensures that work can happen smoothly across borders, time zones, and devices. This adaptability has made Ricoh a trusted partner for businesses navigating the complexities of distributed teams. Innovation Rooted in Experience What makes Ricoh’s evolution so impressive is how it balances innovation with experience. With over 85 years in business and a global presence, Ricoh brings deep industry knowledge to every solution it offers. Its approach to smart offices is not just about adopting new tech—it’s about aligning technology with real business needs. Looking Ahead Ricoh’s transformation from a copier company to a digital services provider is a testament to its ability to adapt, lead, and innovate in changing times. As smart offices become the norm, Ricoh is no longer just supplying the tools of work—it’s helping define the future of work itself. With its eyes on the cloud and its feet firmly grounded in experience, Ricoh continues to evolve—empowering businesses to be more connected, efficient, and ready for what’s next. 1. High-Speed Printing and Copying Ricoh copiers are designed for speed. Many models offer printing and copying speeds of up to 60 pages per minute (ppm) or more, making them ideal for high-volume tasks. This reduces waiting time, boosts productivity, and helps teams stay on schedule—especially during peak office hours. 2. Advanced Scanning Capabilities Ricoh copiers do more than just print—they also come with fast and flexible scanning features. Key scanning capabilities include: Scan-to-Email Scan-to-Folder Scan-to-USB Scan-to-Cloud (e.g., Google Drive, Dropbox) These options make document distribution faster and more convenient, especially for remote teams or digital workflows. 3. Touchscreen Control Panel Modern Ricoh copiers feature large, customizable

For decades, Ricoh has been a household name in office technology—best known for its reliable copiers, multifunction printers, and imaging devices. But behind the scenes, the company has been undergoing a major transformation. As the modern workplace shifts toward digital, cloud-based, and hybrid environments, Ricoh has evolved far beyond its hardware roots to become a key player in the era of smart offices. A Strategic Shift Toward Digital Services Recognizing early signs of disruption in traditional office setups, Ricoh embarked on a strategic shift from being a hardware manufacturer to a digital services company. The rise of cloud computing, remote work, and workflow automation pushed the company to diversify its offerings and realign its mission around enabling digital work. Today, Ricoh provides a full spectrum of IT services, cloud solutions, document management systems, and workflow automation tools that empower businesses to operate more efficiently and flexibly. The Rise of Smart Offices So, what exactly is a smart office? A smart office integrates technology, data, and automation to create an intelligent work environment that adapts to the needs of its users. It’s about more than just cool gadgets—it’s about creating spaces that boost productivity, collaboration, and employee satisfaction. Ricoh plays a central role in building these environments. Its solutions include: Cloud-enabled printing and scanning AI-driven document management systems Collaboration platforms with video conferencing and remote access tools Smart meeting rooms with real-time booking and usage analytics IT infrastructure and cybersecurity services With this ecosystem, Ricoh is helping businesses transition from static, paper-heavy workflows to agile, digital-first operations. Cloud is the New Core At the center of Ricoh’s transformation is its cloud-first strategy. By offering Ricoh Smart Integration—a suite of cloud-based applications and connectors—users can automate everyday workflows, manage documents securely, and connect their devices to platforms like Microsoft 365, Dropbox, Salesforce, and Google Workspace. This approach allows employees to work seamlessly across locations, share data securely, and access information in real time, creating a more connected and responsive workplace. Empowering Hybrid and Remote Workforces The shift to hybrid and remote work isn’t a temporary trend—it’s a long-term shift in how we work. Ricoh recognized this early and developed solutions that support employees wherever they are. From cloud-managed printers to digital collaboration hubs and IT support services, Ricoh ensures that work can happen smoothly across borders, time zones, and devices. This adaptability has made Ricoh a trusted partner for businesses navigating the complexities of distributed teams. Innovation Rooted in Experience What makes Ricoh’s evolution so impressive is how it balances innovation with experience. With over 85 years in business and a global presence, Ricoh brings deep industry knowledge to every solution it offers. Its approach to smart offices is not just about adopting new tech—it’s about aligning technology with real business needs. Looking Ahead Ricoh’s transformation from a copier company to a digital services provider is a testament to its ability to adapt, lead, and innovate in changing times. As smart offices become the norm, Ricoh is no longer just supplying the tools of work—it’s helping define the future of work itself. With its eyes on the cloud and its feet firmly grounded in experience, Ricoh continues to evolve—empowering businesses to be more connected, efficient, and ready for what’s next. 1. High-Speed Printing and Copying Ricoh copiers are designed for speed. Many models offer printing and copying speeds of up to 60 pages per minute (ppm) or more, making them ideal for high-volume tasks. This reduces waiting time, boosts productivity, and helps teams stay on schedule—especially during peak office hours. 2. Advanced Scanning Capabilities Ricoh copiers do more than just print—they also come with fast and flexible scanning features. Key scanning capabilities include: Scan-to-Email Scan-to-Folder Scan-to-USB Scan-to-Cloud (e.g., Google Drive, Dropbox) These options make document distribution faster and more convenient, especially for remote teams or digital workflows. 3. Touchscreen Control Panel Modern Ricoh copiers feature large, customizable touchscreen control panels that are intuitive and easy to navigate. With drag-and-drop functionality and app-like icons, users can quickly access frequently used functions, reducing training time and boosting productivity for all users—tech-savvy or not. 4. Mobile and Cloud Printing Ricoh supports mobile printing solutions such as: Ricoh Smart Device Connector Apple AirPrint Google Cloud Print Mopria Print Service These allow employees to print and scan directly from smartphones, tablets, and laptops—whether in the office or working remotely. This flexibility supports hybrid work models and helps eliminate bottlenecks at workstations. 5. Secure Printing and Data Protection Security is a top priority for any workplace. Ricoh copiers come with robust security features including: User authentication and access controls Data encryption Secure print release (Hold print jobs until verified by user) Automatic deletion of temporary files after processing These tools help prevent unauthorized access to sensitive documents and keep business data protected. 6. Duplex and Eco-Friendly Printing Ricoh copiers are designed with sustainability in mind. Automatic duplex (double-sided) printing helps reduce paper usage and costs. Many models also feature energy-saving modes, low TEC (Typical Electricity Consumption), and toner-saving settings to minimize your environmental footprint. 7. Workflow Automation and Customization Ricoh devices can integrate with workflow software to automate repetitive tasks. For example, with Ricoh’s Smart Integration platform, you can: Automatically route scanned documents to specific folders or email addresses Convert scanned files into editable Word or Excel formats Create document templates for regular forms or reports These automations save valuable time and eliminate manual errors. 8. Easy Maintenance and Support Ricoh copiers are built to be durable and low-maintenance. Many models offer proactive maintenance alerts, toner level monitoring, and on-screen troubleshooting guides. Additionally, Ricoh provides strong customer support and remote diagnostic tools to resolve issues quickly when they arise. Conclusion Ricoh copiers combine powerful performance with smart features that enhance productivity, security, and flexibility in the workplace. Whether you’re running a small business or managing a large enterprise, investing in Ricoh technology can significantly improve your document management and overall office efficiency. Smart Office Solutions for a Connected Workforce Ricoh’s smart office solutions create a seamless, technology-driven